
As expert UK private medical insurance brokers, at WeCovr we help hundreds of businesses navigate the complexities of employee health and wellbeing. Having advised on over 900,000 policies of various kinds, we’ve seen first-hand how supporting staff through major life stages isn't just a compassionate act—it's a strategic business imperative. This guide focuses on one of the most critical and rapidly evolving areas: menopause in the workplace.
The conversation around menopause has finally entered the mainstream, and with it, a new era of corporate responsibility and legal accountability. For UK employers, understanding how to support employees experiencing menopause is no longer optional. It is a fundamental aspect of creating a diverse, inclusive, and legally compliant workplace.
This comprehensive guide will equip you with the knowledge to protect your business, retain your most experienced talent, and leverage tools like private medical insurance to provide meaningful support.
The statistics paint a clear picture. Women over 50 are the fastest-growing demographic in the UK workforce. With nearly 8 out of 10 menopausal women currently in work, this is an issue that touches almost every organisation.
Ignoring it comes at a significant cost:
The business case is simple: Supporting employees through menopause reduces sickness absence, improves productivity, increases staff retention, and positions your company as an employer of choice.
While you don't need to be a medical expert, a basic understanding of menopause is essential for creating effective policies and having empathetic conversations.
The experience is highly individual, but symptoms are wide-ranging and can significantly impact an employee's ability to perform their role.
| Symptom Category | Examples | Potential Impact at Work |
|---|---|---|
| Psychological | Anxiety, low mood, brain fog, memory loss, loss of confidence, irritability | Difficulty concentrating, challenges with decision-making, reduced engagement, perceived performance drops, relationship friction with colleagues. |
| Physical | Hot flushes, joint pain, fatigue, headaches, heavy or irregular periods (perimenopause) | Discomfort in meetings, need for frequent breaks, difficulty with physically demanding tasks, increased sickness absence. |
| Vasomotor | Hot flushes, night sweats | Disrupted sleep leading to fatigue, embarrassment and discomfort in the office environment, especially without temperature control or appropriate uniforms. |
| Urogenital | Frequent UTIs, urinary urgency | Increased need for bathroom breaks, discomfort, and potential anxiety about being away from a desk. |
Understanding this link between symptoms and work impact is the first step toward identifying and implementing effective support.
There is currently no specific "menopause law" in the UK, but that does not mean employers are without legal duties. Existing legislation provides significant protection for employees experiencing menopause, and failing to comply creates serious legal risk.
This is the primary piece of legislation. Menopause itself is not a "protected characteristic," but discrimination claims related to menopause are most commonly brought on the grounds of:
Real-Life Example: In the landmark case of Merchant v BT, a sales manager's performance was managed poorly after she informed her boss that her menopause-related brain fog and anxiety were affecting her. The tribunal found that BT would not have treated a man with similar symptoms (perhaps caused by a different underlying condition) in the same way, and the claim for sex discrimination was successful.
Under this Act, employers have a duty of care to ensure the health, safety, and welfare of all their employees. This includes:
The legal landscape is continually evolving:
Moving from legal theory to practical action is key. A supportive framework benefits everyone and can be implemented with minimal cost.
A formal policy sends a clear message that your organisation takes the issue seriously. It should include:
Line managers are your first line of defence and support. They are often the first person an employee will speak to. Training should cover:
These are often simple, low-cost changes that can make a huge difference.
| Common Problem | Practical Reasonable Adjustment |
|---|---|
| Hot Flushes | Provide a desk fan; relocate desk near a window or away from a radiator; relax uniform policy (e.g., allow removal of a jacket). |
| Brain Fog/Anxiety | Provide information in writing; allow more time for complex tasks; use checklists; provide a quiet space for focused work. |
| Fatigue/Poor Sleep | Consider flexible start/finish times; allow hybrid working to avoid a tiring commute; ensure regular breaks are taken. |
| Heavy/Irregular Bleeding | Ensure easy access to toilet and washroom facilities; allow for unscheduled breaks. |
While policy changes and cultural shifts are vital, providing fast access to medical advice and treatment is one of the most powerful forms of support you can offer. This is where a company private medical insurance (PMI) policy becomes an invaluable tool.
It's crucial to understand a core principle of UK PMI. Standard private medical insurance is designed to cover acute conditions—illnesses or injuries that are short-term and likely to respond quickly to treatment. It does not typically cover the management of chronic conditions, which are long-term and have no known cure (e.g., diabetes, asthma).
So, where does menopause fit in? Menopause is a natural life stage, not an illness. However, many of the symptoms it causes can be treated as acute issues. The market is also adapting, with leading insurers now offering specific menopause support pathways that challenge the traditional acute/chronic divide.
A well-chosen Group PMI scheme can provide employees with rapid access to:
This is one of the most common questions we receive at WeCovr. Historically, HRT was often excluded from PMI policies because it was viewed as a long-term medication for managing a chronic state, similar to insulin for diabetes.
However, this is changing rapidly.
Recognising the huge demand and the impact of menopause, many leading UK insurers have evolved their offerings. Today, a growing number of private health cover policies do provide cover for HRT. The specifics vary significantly:
This is a key differentiator between insurers. Choosing a policy without checking the fine print on HRT and menopause support is a common and costly mistake for employers.
The market for private medical insurance in the UK is competitive, and providers are increasingly using menopause support to stand out. Below is a summary of typical offerings from major insurers as of early 2026.
Please note: Policy details change frequently. This table is for illustrative purposes. An expert PMI broker can provide the latest, most accurate comparison for your specific needs.
| Provider | Typical Menopause Pathway | HRT Cover | Mental Health Support | Key Differentiator |
|---|---|---|---|---|
| Bupa | Dedicated 'Menopause Plan' with access to specialist nurses and GPs. | Often covers initial consultations and prescriptions. Further cover can be an option. | Strong mental health cover through their network. | Well-established pathway and brand recognition. |
| AXA Health | 'Specialist Menopause Support' service via their Doctor at Hand app. | Varies by policy level. Often covers consultations and diagnostics; HRT cover is becoming more common. | 'Mind Health' service provides access to counsellors and therapists. | Strong digital-first approach with app-based support. |
| Aviva | Access to their Digital GP app for advice and referrals. Specialist benefits are often included in higher-tier plans. | Increasingly included, but check the policy wording carefully. Often linked to a specific treatment plan. | Comprehensive mental health cover is a core part of their offering. | Focus on holistic wellbeing and integrated digital health services. |
| Vitality | Menopause support is integrated into their overall wellness programme. | Cover is often linked to engagement with their wellness programme. | Offers a range of mental health benefits, often incentivised by their points system. | Unique wellness-linked model that rewards healthy habits. |
Navigating these differences to find the best value and most appropriate cover for your workforce can be challenging. This is where an independent broker like WeCovr adds immense value, comparing the entire market on your behalf at no extra cost.
Building a comprehensive menopause support strategy involves legal compliance, cultural change, and providing tangible health benefits. As expert, FCA-authorised brokers, WeCovr can be your strategic partner in this process.
We help you:
With high customer satisfaction ratings, our focus is on providing clear, impartial advice that empowers you to make the best decision for your employees and your business.
Supporting your employees through menopause is a win-win. It protects your business, fosters a loyal and productive workforce, and demonstrates a genuine commitment to inclusion and wellbeing. Private medical insurance is a powerful component of a robust support strategy, but choosing the right policy is critical.
Contact WeCovr today for a free, no-obligation review of your needs. Our expert advisers will help you compare the market and build a benefits package that truly makes a difference.






