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Aviva DigiCare+ App Explained Wellness Benefits at Your Fingertips

Aviva DigiCare+ App Explained Wellness Benefits at Your Fingertips

WeCovr explores Aviva's DigiCare+ app and how it enhances your private health insurance

In today's fast-paced world, immediate access to healthcare isn't a luxury; it's a necessity. As an FCA-authorised broker that has helped arrange over 750,000 policies, WeCovr understands that modern private medical insurance in the UK must offer more than just core hospital cover. It needs to provide proactive, accessible wellness tools that fit into your daily life. This is precisely where the Aviva DigiCare+ app comes in, transforming a standard policy into a comprehensive health and wellbeing companion.

This guide will delve deep into the Aviva DigiCare+ app, explaining its features, benefits, and how it acts as a powerful extension of your Aviva private health cover. We'll explore how these digital tools can help you manage your health proactively, often preventing small issues from becoming major health concerns.

What is the Aviva DigiCare+ App?

Aviva DigiCare+ is a mobile application, available at no extra cost to eligible Aviva private medical insurance and protection policyholders. It is not the insurance policy itself, but rather a suite of value-added services designed to support your everyday health and wellbeing.

Think of it as your personal health hub, sitting right on your smartphone. It provides swift access to medical professionals and wellness services that can complement the care you receive from the NHS and your private medical insurance.

The core idea is to shift the focus from purely reactive treatment (addressing illness when it occurs) to a more balanced, proactive approach. By giving you tools for early diagnosis, mental health support, and nutritional guidance, Aviva empowers you to take control of your wellbeing, day in and day out.

A Crucial Note on Private Medical Insurance (PMI)

Before we explore the app's features, it's vital to understand a fundamental principle of private medical insurance in the UK. Standard PMI policies, including those from Aviva, are designed to cover acute conditions.

  • An Acute Condition: A disease, illness, or injury that is likely to respond quickly to treatment and lead to a full recovery. Examples include a hernia repair, joint replacement, or treatment for an infection.
  • A Chronic Condition: A disease, illness, or injury that has one or more of the following characteristics: it needs ongoing or long-term monitoring, has no known cure, is likely to recur, or requires palliative care. Examples include diabetes, asthma, and high blood pressure.

Standard PMI policies do not cover pre-existing conditions or chronic conditions. The Aviva DigiCare+ app can provide support and guidance for managing lifestyle factors related to chronic conditions, but the treatment itself would not be covered by your core insurance policy.

How to Access and Use Aviva DigiCare+

Getting started with the app is straightforward.

  1. Eligibility: First, you must have an eligible Aviva private medical insurance or protection policy. When you purchase your policy, you will be informed if you are eligible for DigiCare+.
  2. Registration: Aviva will send you an email with instructions and a unique activation code.
  3. Download: Download the Aviva DigiCare+ app from the Apple App Store or Google Play Store.
  4. Activate: Open the app and follow the on-screen instructions to register your account using your activation code and personal details.

Once registered, you can log in anytime to access the full suite of services. The app's interface is designed to be user-friendly, with clear icons and navigation to help you find the service you need quickly.

A Deep Dive into the Key Features of Aviva DigiCare+

This is where the real value of the app becomes clear. It's not just one service, but a collection of powerful tools, each addressing a different aspect of your health. Let's break them down.

1. Digital GP Consultations

This is arguably one of the most popular and practical features. It offers on-demand access to a qualified, UK-based GP via your phone.

  • The Problem: According to NHS Digital data from 2024, millions of patients in England wait more than two weeks for a GP appointment. This delay can cause anxiety and potentially worsen health issues.
  • The DigiCare+ Solution: The app allows you to book a video or phone consultation with a GP, often with an appointment available within 24 hours.

How the Digital GP Service Works:

FeatureDescriptionReal-Life Example
24/7 AccessBook appointments at any time, day or night, to fit around your work and family life.You wake up at 2 am with a worrying rash. Instead of waiting until 8 am to call your local surgery, you can open the app and book the next available slot.
Video & Phone CallsChoose the consultation method you're most comfortable with. Video is excellent for visible symptoms.Your child has a sore throat and a fever. A video call allows the GP to look at their throat and assess their general condition visually.
Private PrescriptionsIf the GP deems it necessary, they can issue a private prescription. You can have it sent to a local pharmacy for collection.The GP diagnoses you with a bacterial infection and issues a prescription for antibiotics. You receive a code to take to your nearest chemist and can start treatment the same day.
Open ReferralsIf your condition requires specialist attention, the GP can provide an open referral letter, which you can use to start a claim on your main Aviva PMI policy.After discussing your persistent knee pain, the GP recommends you see an orthopaedic specialist and provides a referral, fast-tracking your access to private care.

2. Mental Health Support

Mental wellbeing is just as important as physical health. Recent ONS statistics show that around 1 in 5 adults in the UK experience some form of depression or anxiety. The DigiCare+ app provides direct access to vital mental health services.

  • The Problem: NHS waiting lists for psychological therapies (IAPT) can be lengthy, with many people waiting several months for their first appointment.
  • The DigiCare+ Solution: The app offers a set number of therapy sessions per year with a qualified mental health professional.

Mental Health Services at a Glance:

  • Who is it for? Anyone feeling overwhelmed, anxious, stressed, or dealing with low mood, bereavement, or relationship issues.
  • What do you get? Typically, eligible members can access a number of therapy or counselling sessions (e.g., up to 6 or 8 per year, check your policy) with a trained therapist.
  • How does it work? You can book a consultation through the app to discuss your concerns. You will then be matched with a suitable therapist for sessions delivered via phone or video call. This removes the barrier of travel and allows for complete privacy.

3. Nutrition Consultations

What we eat has a profound impact on our energy levels, immune system, and long-term health. However, navigating the world of nutrition can be confusing.

  • The Problem: Conflicting advice online and in the media makes it hard to know what constitutes a healthy diet for your specific needs.
  • The DigiCare+ Solution: The app provides access to consultations with registered nutritionists.

Benefits of a Nutrition Consultation:

  • Personalised Advice: Receive tailored guidance based on your health goals, whether it's weight management, improving energy, or managing dietary requirements related to a condition.
  • Actionable Plans: Get practical meal plans and lifestyle suggestions that you can realistically incorporate into your daily routine.
  • Expert Knowledge: Speak with a qualified professional who can debunk myths and provide science-backed advice.

For example, a user struggling with mid-afternoon energy slumps could use a nutrition consultation to develop a diet plan rich in complex carbohydrates and protein, helping to stabilise their blood sugar levels throughout the day.

4. Annual Health Check

Prevention is always better than cure. The annual health check service is a cornerstone of the app's proactive approach.

  • The Problem: Many people only see a doctor when they feel unwell. This means underlying risk factors like high cholesterol or borderline high blood pressure can go undetected for years.
  • The DigiCare+ Solution: An annual at-home health check to give you a clear snapshot of your current health status.

How the Health Check Works:

  1. Order Your Kit: You request a finger-prick blood test kit through the app, which is delivered to your home.
  2. Collect Your Sample: Follow the simple instructions to collect a small blood sample.
  3. Post it Back: Send your sample to an accredited laboratory in the pre-paid envelope.
  4. Receive Your Report: A personalised health report is uploaded to your app within a few days. It analyses up to 20 health markers, including:
    • Cholesterol status
    • Liver health indicators
    • Kidney function
    • Bone health
    • Diabetes risk (HbA1c)
  5. GP Follow-up: A digital GP will follow up with you to discuss your results, explain what they mean, and suggest any necessary lifestyle changes or next steps.

This simple check can be an incredibly powerful tool for catching potential issues early.

5. Second Medical Opinion

A serious diagnosis can be a frightening and confusing time. The ability to get a second opinion from a world-leading expert can provide clarity and peace of mind.

  • The Problem: Accessing a second opinion on the NHS can sometimes be a lengthy process, and patients may not know where to turn.
  • The DigiCare+ Solution: The app facilitates a second medical opinion from a clinical expert if you are diagnosed with a serious or life-changing condition.

This service involves having your diagnosis, medical records, and treatment plan reviewed by another specialist. They will then provide a detailed report, either confirming the original diagnosis and plan or suggesting alternative approaches. This can be invaluable when making critical decisions about your health.

How DigiCare+ Enhances Your Core Private Medical Insurance

It's important to see the DigiCare+ app not as a separate entity, but as a complementary partner to your main Aviva PMI policy.

How DigiCare+ HelpsHow Your Core PMI Policy HelpsThe Combined Benefit
Provides a quick Digital GP consultation for your back pain.Covers the cost of the specialist consultation, MRI scan, and physiotherapy recommended by the GP.A seamless, fast-tracked journey from initial symptom to diagnosis and treatment, all managed within one provider's ecosystem.
The annual health check flags high cholesterol.Your main policy doesn't cover this chronic condition management, but the early warning allows you to make lifestyle changes.You proactively manage a health risk, potentially preventing a future cardiovascular event that would require a major claim.
A mental health consultation helps you manage work-related stress.If the stress leads to an acute psychiatric condition requiring inpatient care, your policy provides cover (subject to policy limits).You get immediate, low-level support to prevent escalation, with the safety net of comprehensive cover if needed.

Working with an expert PMI broker like WeCovr can help you understand exactly how these value-added services integrate with different levels of hospital cover, ensuring you choose a policy that offers the right balance of everyday support and major medical protection.

Comparing Digital Health Apps in the UK PMI Market

Aviva isn't the only provider offering digital health tools. The UK private medical insurance market is competitive, and most major insurers have a similar offering. Here’s how they broadly stack up:

FeatureAviva DigiCare+Bupa Anytime HealthLine & Digital GPAXA Health Doctor@HandVitality Health
Digital GPYes, 24/7 video/phone consults.Yes, via a third-party provider (e.g., Babylon). 24/7 nurse line available.Yes, 24/7 video/phone consults via Doctor Care Anywhere.Yes, 24/7 video consults.
Mental Health SupportYes, direct access to therapy sessions.Yes, helpline and access to therapy options.Yes, direct access to therapy sessions.Yes, access to talking therapies, often linked to rewards.
Annual Health CheckYes, at-home finger-prick test included.Health assessments are available as a separate benefit, often at extra cost.Health assessments are available but not typically included as a free app feature.Yes, health checks are a key part of the rewards programme.
Nutrition SupportYes, dedicated nutritionist consultations.Yes, through a general health helpline.Yes, through a general health helpline.Nutrition information and resources, but not typically dedicated consultations.
Unique Selling PointA comprehensive, all-in-one wellness package included as standard.Strong brand reputation and extensive network of hospitals and clinics.Strong global presence and focus on mind and body health via their "Feelgood Health" proposition.Focus on incentivising healthy behaviour through its points and rewards system (e.g., cinema tickets, coffee).

This comparison shows that while most top-tier providers offer digital GP access, Aviva's DigiCare+ stands out by bundling a wider range of proactive wellness services, like the annual health check and nutritionist consultations, as a standard inclusion.

Real-Life Scenarios: Bringing DigiCare+ to Life

Let's imagine how different people might use the app.

Scenario 1: Sarah, a 35-year-old busy working mother

  • Problem: Her 5-year-old son, Leo, develops a high temperature and a strange-looking rash on a Sunday afternoon. Her local GP is closed, and she's worried about waiting for hours at A&E.
  • DigiCare+ in Action: Sarah opens the app, books an immediate video consultation with a Digital GP. Within 30 minutes, she's speaking to a doctor who assesses Leo's rash visually. The GP diagnoses it as a common viral infection, reassures Sarah, and advises on managing the fever with over-the-counter medicine.
  • Outcome: Sarah avoids a stressful trip to the hospital, receives professional medical advice quickly, and feels reassured.

Scenario 2: David, a 50-year-old office manager

  • Problem: David has been feeling tired and rundown for months. He wants to take control of his health but doesn't know where to start.
  • DigiCare+ in Action:
    1. He orders the Annual Health Check. The results show borderline high cholesterol and low Vitamin D.
    2. He has a follow-up call with the Digital GP who explains the results and recommends lifestyle changes.
    3. He then books a Nutrition Consultation to create a heart-healthy diet plan and get advice on Vitamin D supplements.
  • Outcome: David feels empowered with a clear, actionable plan to improve his health, backed by personalised data and expert advice.

Scenario 3: Chloe, a 28-year-old graphic designer

  • Problem: Chloe is feeling immense pressure from a demanding project at work. She's struggling to sleep and feels constantly on edge.
  • DigiCare+ in Action: Feeling too overwhelmed to talk to her manager, she uses the app to access Mental Health Support. She has an initial consultation and is then booked in for a course of six weekly therapy sessions via video call, which she can do privately from her own home.
  • Outcome: Chloe learns valuable coping mechanisms to manage her anxiety. The early intervention prevents her stress from escalating into a more serious mental health issue that could require time off work.

The WeCovr Advantage: Expert Guidance and Extra Perks

Choosing the right private medical insurance UK policy can be complex. While the Aviva DigiCare+ app is an excellent feature, it's part of a much bigger picture. This is where an independent PMI broker like WeCovr adds significant value.

  • Impartial, Expert Advice: We are not tied to any single insurer. Our experts compare the market to find the policy that best suits your specific needs and budget, whether it's from Aviva, Bupa, AXA, or another leading provider. We help you look beyond the flashy app features to the core policy wording.
  • Hassle-Free Process: We handle the paperwork and application process for you, ensuring everything is clear and straightforward. Our service comes at no cost to you.
  • High Customer Satisfaction: Our commitment to clear, friendly, and professional advice is reflected in our consistently high customer satisfaction ratings.
  • Exclusive WeCovr Benefits: When you arrange your PMI or Life Insurance through us, you get more. We provide complimentary access to CalorieHero, our exclusive AI-powered calorie and nutrition tracking app, to further support your health goals. Plus, our clients often receive discounts on other types of insurance cover they take out with us.

An app is a fantastic tool, but the right insurance policy is the foundation. WeCovr ensures you get both right.

Is the Aviva DigiCare+ app a replacement for my NHS GP?

No, it is not a replacement. The DigiCare+ app is a supplementary service designed to work alongside the NHS. For ongoing medical care, chronic condition management, and routine check-ups like childhood immunisations, you should always remain registered with your local NHS GP surgery. The app is best used for convenient, fast access for acute issues and wellness consultations.

Does using the Aviva DigiCare+ app affect my private medical insurance premium?

Using the services within the DigiCare+ app, such as the Digital GP or mental health support, does not count as a claim on your main private health cover. Therefore, using the app will not directly impact your premium at renewal or affect your No Claims Discount. It is a value-added benefit designed for you to use as needed without financial penalty. However, if a Digital GP provides an open referral that you then use to make a claim on your core PMI policy, that claim will be treated like any other.

Can my family members use the Aviva DigiCare+ app?

Eligibility for family members depends on your specific Aviva policy. Generally, if your private medical insurance policy covers your partner and/or children, they will also be eligible to register for and use the DigiCare+ app. It is always best to check the terms and conditions of your policy to confirm who is covered.

What happens if my Annual Health Check from the app shows a problem?

If your health check results indicate an issue, a Digital GP from the app will contact you to discuss the findings. They will explain what the results mean and recommend next steps. This could involve lifestyle advice, a suggestion to see your NHS GP for further tests, or, if the condition is acute and covered by your policy, they may provide an open referral to start a claim on your main Aviva PMI policy. The key purpose is early detection and guidance.

Take the Next Step Towards Better Health

The Aviva DigiCare+ app is a prime example of how the best PMI providers are evolving to offer holistic health support. It puts powerful tools for prevention, early diagnosis, and mental wellbeing directly into your hands.

Ready to explore how a private medical insurance policy enhanced with digital benefits could work for you?

Contact WeCovr today for a free, no-obligation quote. Our expert advisors will compare the UK's leading insurers to find the perfect cover for your health and your budget.


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Why private medical insurance and how does it work?

What is Private Medical Insurance?

Private medical insurance (PMI) is a type of health insurance that provides access to private healthcare services in the UK. It covers the cost of private medical treatment, allowing you to bypass NHS waiting lists and receive faster, more convenient care.

How does it work?

Private medical insurance works by paying for your private healthcare costs. When you need treatment, you can choose to go private and your insurance will cover the costs, subject to your policy terms and conditions. This can include:

• Private consultations with specialists
• Private hospital treatment and surgery
• Diagnostic tests and scans
• Physiotherapy and rehabilitation
• Mental health treatment

Your premium depends on factors like your age, health, occupation, and the level of cover you choose. Most policies offer different levels of cover, from basic to comprehensive, allowing you to tailor the policy to your needs and budget.

Questions to ask yourself regarding private medical insurance

Just ask yourself:
👉 Are you concerned about NHS waiting times for treatment?
👉 Would you prefer to choose your own consultant and hospital?
👉 Do you want faster access to diagnostic tests and scans?
👉 Would you like private hospital accommodation and better food?
👉 Do you want to avoid the stress of NHS waiting lists?

Many people don't realise that private medical insurance is more affordable than they think, especially when you consider the value of faster treatment and better facilities. A great insurance policy can provide peace of mind and ensure you receive the care you need when you need it.
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Benefits offered by private medical insurance

Private medical insurance provides numerous benefits that can significantly improve your healthcare experience and outcomes:

Faster Access to Treatment
One of the biggest advantages is avoiding NHS waiting lists. While the NHS provides excellent care, waiting times can be lengthy. With private medical insurance, you can often receive treatment within days or weeks rather than months.

Choice of Consultant and Hospital
You can choose your preferred consultant and hospital, giving you more control over your healthcare journey. This is particularly important for complex treatments where you want a specific specialist.

Better Facilities and Accommodation
Private hospitals typically offer superior facilities, including private rooms, better food, and more comfortable surroundings. This can make your recovery more pleasant and potentially faster.

Advanced Treatments
Private medical insurance often covers treatments and medications not available on the NHS, giving you access to the latest medical advances and technologies.

Mental Health Support
Many policies include comprehensive mental health coverage, providing faster access to therapy and psychiatric care when needed.

Tax Benefits for Business Owners
If you're self-employed or a business owner, private medical insurance premiums can be tax-deductible, making it a cost-effective way to protect your health and your business.

Peace of Mind
Knowing you have access to private healthcare when you need it provides invaluable peace of mind, especially for those with ongoing health conditions or concerns about NHS capacity.

Private medical insurance is particularly valuable for those who want to take control of their healthcare journey and ensure they receive the best possible treatment when they need it most.

Important Fact!

There is no need to wait until the renewal of your current policy.
We can look at a more suitable option mid-term!

Why is it important to get private medical insurance early?

👉 Many people are very thankful that they had their private medical insurance cover in place before running into some serious health issues. Private medical insurance is as important as life insurance for protecting your family's finances.

👉 We insure our cars, houses, and even our phones! Yet our health is the most precious thing we have.

Easily one of the most important insurance purchases an individual or family can make in their lifetime, the decision to buy private medical insurance can be made much simpler with the help of FCA-authorised advisers. They are the specialists who do the searching and analysis helping people choose between various types of private medical insurance policies available in the market, including different levels of cover and policy types most suitable to the client's individual circumstances.

It certainly won't do any harm if you speak with one of our experienced insurance experts who are passionate about advising people on financial matters related to private medical insurance and are keen to provide you with a free consultation.

You can discuss with them in detail what affordable private medical insurance plan for the necessary peace of mind they would recommend! WeCovr works with some of the best advisers in the market.

By tapping the button below, you can book a free call with them in less than 30 seconds right now:
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Any questions?

Life Insurance and Private Medical Insurance cover you for two different purposes, so you will need to assess your needs but may wish to consider holding the two policies. Private Medical Insurance covers you if you get sick or need treatment and want or need to go privately. Life Insurance covers you in the case of death, giving a payout to family/those left behind.

Health insurance covers conditions that develop after your policy starts. Pre-existing conditions are typically not covered, and insurers may exclude related issues. Some policies may cover symptoms of pre-existing conditions under specific circumstances. Always review your policy's exclusions. Coverage for pre-existing medical conditions may be available if you currently hold a medical insurance policy or are transitioning from a company scheme. However, if you have never had medical insurance before or if your policy is not active at the moment, pre-existing conditions will not be covered. This limitation exists because health insurance is primarily intended to protect against unexpected health issues. To simplify, it's akin to getting into a car accident and then trying to obtain insurance coverage afterward to repair the vehicle — insurance companies typically do not cover such claims. Nevertheless, there is an option to gain coverage for pre-existing conditions after a two-year waiting period, subject to specific rules and conditions.

If you prefer to get straight into treatment in the private sector without the long waiting times with the NHS, or you just prefer the private sector anyway, without having to pay it all yourself, then you would need to have Private Medical Insurance to cover it. Sometimes treatments and drugs that are not covered by the NHS can be covered by Private Medical Insurance.

It's free to use WeCovr to find health insurance - we never charge you for quotes. Health or private medical insurance is an investment that can pay for itself the first time you might need medical treatment.

It depends on your personal choice and preferences. If you are prepared to limit yourself to NHS-covered treatments only and can or want to endure long waiting times to get into treatment, then yes, NHS might work for you. Your cover there is free. If you don't want to be exposed to long waiting times or if your treatment is not covered by the NHS, then you would benefit from Private Medical Insurance.

Private Medical Insurance is an important financial product that insurance companies take a lot of care and diligence so speaking to real human beings ensures that they understand your requirements fully so that you can get the right cover.

All of our partners are carefully vetted and authorised by the FCA, which means they are held to the highest standards that the FCA expects from them and treat all customers fairly!

Our revenue comes from commissions paid by the insurance providers when a policy is taken out through us. Essentially, when you choose to secure a policy from one of the providers we work with, they compensate us for facilitating the transaction. It's important to note that this commission does not impact the premium you pay. We remain committed to providing transparent and unbiased quotes to help you find the best insurance options tailored to your needs.

The cost of private health insurance depends on several factors, including your age, location, smoking status, and the type of policy you choose. Your health insurance policy is tailored to your needs, and the cost can vary based on the level of cover you require, such as the amount of excess and specific treatment allowances.

Private health insurance covers you for conditions that arise after your policy begins. You pay a monthly fee and can make claims for private healthcare covered by your policy. One of the main benefits of private healthcare is quicker access to treatment compared to the NHS, along with access to new drugs or specialist treatments.

Most health insurance covers private hospital stays and may include outpatient treatments like scans, tests, or appointments. Policies vary in coverage, and exclusions often include emergency treatment, maternity care, cosmetic surgery, and ongoing conditions present before the policy started.

Unfortunately, you cannot pay extra to have a pre-existing condition covered as part of your health insurance policy. However, you have access to support from a nurse or digital GP. If you have questions about what is covered under your policy, please contact us for clarification.

Your health insurance policy begins once you've selected your policy and set up your payment. After setup, you'll receive your cover documents detailing what is and isn't covered. It's important to review these details carefully as policies differ.

An excess is the amount you contribute towards treatment when you make a claim. Choosing a higher excess can reduce your policy's monthly cost but requires a larger contribution when claiming. WeCovr's experts will offer you flexible excess options depending on your preferences.

To reduce health insurance costs, consider choosing a higher excess, which lowers the monthly premium. However, ensure the plan still meets your needs. Other factors affecting cost include lifestyle choices like smoking and potential savings for couples or family plans.

There is no age limit for taking out health insurance, but age influences the policy's cost. The benefits of health insurance are consistent regardless of age. If you're considering health insurance, you can get a quote from WeCovr's experts regardless of your age.

Let WeCovr's experts do the legwork for you and compare health insurance plans at no cost to you to find the best fit for your needs. Consider individual, couple, or family plans and review coverage details thoroughly before choosing. WeCovr provides transparent information on coverage options for easy comparison.

Yes, you can add your partner (if you live at the same address) or dependents to your policy at any time. The cost of couple's or family health insurance depends on factors like location, age, health, and chosen excess. Contact WeCovr or your insurer for assistance in adding someone to your policy.

While WeCovr's private health insurance plans are tailored for the UK, we offer global health insurance options for those living or working abroad. For holiday coverage, travel insurance is recommended.

Comprehensive cover provides extensive benefits, including full outpatient services such as consultations, diagnostic tests, physiotherapy, and mental health therapies. Our team at WeCovr can assist in understanding the various coverage levels available.

Private health insurance typically does not cover dental treatment. However, WeCovr's experts can guide you to dental insurance policies offered by our partner insurers. Reach out to us to explore these options.

Yes, private health insurance covers cancer treatment from diagnosis through treatment. At WeCovr, we can help you navigate the cancer cover options that suit your needs.

At WeCovr, you have flexibility in adjusting your cover. Speak to our experts within 21 days of receiving your paperwork or at policy renewal to make changes.

Accessing a private GP appointment is fast and convenient with WeCovr's services, available through your digital platform provided under your chosen insurance plan.

Yes, family members on the same policy can potentially have different levels of cover tailored to their individual needs.

WeCovr works with insurers offering a range of cover levels to accommodate different budgets and needs. Our experts can discuss these options with you.

Discovering healthcare facilities and specialists is easy with WeCovr's resources. Contact us for personalised assistance by tapping one of the buttons above or below and filling in a few details for personalised assistance.

Fee-assured consultants provides transparency and no hidden costs for clients.

WeCovr prioritises mental health support with comprehensive coverage and access to specialist advice and services.

Children up to a certain age can be included in your policy, and we offer discounts for family coverage.

Like most health insurance plans, premiums may increase annually due to factors such as age and medical cost inflation.

The cost of health insurance varies based on several factors. Connect with our experts by tapping a button below and get your own personalised quote.

Private health insurance offers quicker access to consultations, treatments, and personalised care compared to the NHS.

Yes, WeCovr's experts can guide you which health insurance plans include coverage for physiotherapy treatments.

Immediate access to certain services like our digital GP app is available upon enrolment.

You can obtain a range of suitable quotes easily by tapping one of the buttons above or below and filling in a few details for personalised assistance.

Health insurance covers new conditions that arise after the policy starts. Pre-existing conditions and certain exclusions may apply.

WeCovr's experts help you arrange health insurance that simplifies access to private healthcare services, including consultations and treatments.

Outpatient cover includes consultations, physiotherapy, and mental health therapies outside hospital admissions.

Yes, you can use your health insurance cover immediately. You have access to a nurse through your helpline and can consult with a GP using the digital GP app. If you need to make a claim right away, we may require a medical report from your GP. Health insurance is designed to cover new conditions that arise after the policy has started.

No, health insurance does not cover A&E (Accident and Emergency) visits. Private hospitals do not typically have the facilities for handling A&E cases. In case of an emergency, please dial 999 or use the NHS emergency services. However, if you require follow-up treatment after an emergency situation, your private medical insurance may be able to assist.

Yes, many insurers offer rewards in leisure, wellbeing, and health. Speak to WeCovr's experts or visit your insurer's website for more details on member rewards.

You may continue your cover or get another own personal policy. If you continue your cover, existing or ongoing medical conditions might be covered depending on the level of cover you choose. Contact our friendly experts to discuss your options and find the right option for you.

You can tap one of the buttons above or below and fill in a quick form to arrange a call with us to discuss your options.

Your cover may be similar but not identical. We will help you find the right level of cover that suits your needs, and ongoing medical conditions may be covered. Contact our friendly advisers to explore all available options.

No, the price won't be the same as before since employers often contribute to the cost of employee cover. Additionally, different cover levels and medical histories may affect the price. Contact WeCovr's experts for detailed information.

You have a few weeks or months from leaving your job to decide to continue with your insurer or change to another one. Your policy may start the day after you left your work policy, and our experts can guide you through other available options.

After leaving your job, contact WeCovr's experts with your leave date to discuss available options.

Yes, ongoing treatment may be covered on your new personal policy, although it could affect the price. Contact our experts for personalised advice on your options.

Details on paying excess fees will be provided when you contact your insurer for treatment authorisation.

No, there is no excess fee for utilising these services.

Excess adjustments can be made at specific intervals during your policy term.

No claims discounts can impact renewal costs based on claims history.

Pre-existing conditions typically aren't covered but can be discussed with our healthcare specialists.

This involves health-related questions before policy enrolment to determine coverage.

Moratorium underwriting simplifies enrolment but may require health disclosures during claims.

Claims may require additional information if under moratorium underwriting.

Pre-existing conditions refer to medical issues existing before policy inception. A pre-existing condition is anything you've previously had medical treatment for, such as diabetes, heart disease, or asthma. Most insurance providers consider any condition you've had symptoms or treatment for in the past five years as pre-existing. Our experts at WeCovr can help you understand how pre-existing conditions affect your policy options.

While some insurance providers automatically renew your private healthcare cover, it's beneficial to compare policies when yours is about to end. This ensures you're still getting the best deal for the coverage you need. Our experts at WeCovr can assist you in finding the right policy for you.

Typically, you must be over 18 to take out your own policy, but minors can usually be included in a family policy. There may also be an upper age limit for private health insurance, and premiums typically increase with age. Our experts at WeCovr can provide guidance on age-related policy aspects.

Paying for health insurance annually often results in savings compared to monthly payments. However, this depends on your insurance provider. For help determining the most cost-effective option, consider consulting our experts at WeCovr.

If your employer offers private health insurance as part of your benefits package, you likely don't need additional cover. However, there may be limits on the cover you receive, and it may not extend to your entire family. Remember, any insurance you get through work only covers you while you're employed there.

If you don't have pre-existing conditions, a medical exam is usually not required. You'll just need to complete a medical history form and select your level of cover. However, if you're older, have a pre-existing condition, or lead an unhealthy lifestyle, a medical exam may be necessary. Our experts at WeCovr can clarify the requirements of different policies.

Many private health insurance providers now offer GP services, either digitally or face-to-face. This means you can often get a private GP appointment quickly, sometimes even on the same day. Our experts at WeCovr can help you find policies that offer GP services.

With private health insurance, you can often secure a GP appointment much quicker than with traditional methods, sometimes even on the same day. Our experts at WeCovr can help you find policies that offer quick GP appointment services.

Inpatient care refers to any treatment requiring a stay in a hospital or clinic for at least one night. Outpatient care refers to treatments or tests that don't require hospital admission, such as minor diagnostic tests or physiotherapy sessions. Our experts at WeCovr can help you understand the different types of care and find a policy that suits your needs.

Private health insurance covers your medical treatment if you fall ill, while critical illness cover provides additional financial help if you develop one of the critical illnesses listed in the policy, such as covering loss of income if you're unable to work. For assistance in understanding the differences and finding the right coverage, consult our experts at WeCovr.

Health insurance policies are designed for cover in the UK. For cover abroad, consider travel insurance for short trips or international health insurance for longer stays or if you have a holiday home overseas. Our experts at WeCovr can guide you in finding the appropriate coverage for your travel needs.

If your employer provides health insurance, it's considered a 'benefit in kind' and is not tax deductible. Your employer should calculate the tax you owe for your health insurance premiums and deduct it from your pay. There are some exceptions for small companies. For more information on tax implications, consider reaching out to our experts at WeCovr.

When you purchase a policy, you choose how much excess you pay, which is your contribution to the cost of treatment if you make a claim. The higher your excess, the lower your premium is likely to be. Our experts at WeCovr can help you understand how excess works and choose the right level for you.

These are two methods of underwriting a health insurance policy, relating to how insurance providers consider your pre-existing medical conditions when you take out cover. For help understanding the differences and choosing the right option for you, consult our experts at WeCovr.

Some private health insurance providers offer a no-claims discount, similar to car insurance. Every year you don't make a claim gives you an extra year of no-claims discount, potentially reducing your premium when you renew. Our experts at WeCovr can help you find policies that offer no-claims discounts.

To find the best health insurance for you, compare various policies to find one that offers the features you need at a price you can afford. Consider your personal circumstances and what you want from your policy. Our experts at WeCovr can assist you in evaluating your options and selecting the right coverage for you.

If you need treatment, a GP referral is not always necessary. However, this depends on how you plan to pay for your treatment. Most hospitals will allow you to book appointments with a consultant without a GP referral if you are paying out-of-pocket. If you have private medical insurance, you'll need to check the terms of your policy to see whether your insurer requires you to consult with a GP first (most insurers do). Some policies offer a direct booking system without a referral for certain conditions, such as counseling for mental health issues.

Yes, you can obtain financing for a loan to cover the cost of surgery. Many private healthcare companies have partnerships with finance companies to allow you to spread the cost of private treatment over time. You could also explore getting an ordinary loan from your bank if this option proves to be more cost-effective for you.

WeCovr has conducted extensive research into the cost of private health insurance in the UK. Click the link to find out more detailed information.

Yes, you can continue to receive treatment through the NHS even if you have private health insurance and have received private treatment in the past. This could be for rehabilitation after private surgery or for treatment that is not covered by your health insurance policy. For example, some cosmetic surgeries may be available through the NHS but are generally not covered by private medical insurance.

This is a difficult question to answer definitively. There are certain services that cannot be obtained privately, such as emergency treatment at an Accident and Emergency (A&E) department. Many NHS consultants also practice privately, so you could potentially see the same consultant regardless of whether you choose private or public healthcare. However, private healthcare typically offers shorter waiting times, guaranteed private rooms, and more relaxed visiting hours. Additionally, you may have access to treatments and drugs that are not routinely available through the NHS.

Yes, you can self-refer to a private specialist without the need for a GP referral. However, the British Medical Association believes that in most cases, it is best practice to start with your GP, as they are familiar with your medical history.

Yes, if you have a health concern and pay for private tests and scans but cannot afford to have private surgery, you should be able to have your test results transferred to an NHS provider for treatment.

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