As an FCA-authorised broker that has helped arrange over 800,000 policies, WeCovr understands the UK private medical insurance market inside and out. This guide will help you navigate your annual PMI review, ensuring you have the right cover at the best possible price for your needs in 2025.
Guide to annual checks on premium changes, hospital networks, updated exclusions, and switching opportunities
Think of your private medical insurance (PMI) policy like your car. You wouldn't drive it for years without an annual MOT, and your health cover deserves the same diligent attention. Each year, your renewal notice arrives, and it's tempting to simply file it away. However, taking the time for an annual review can save you a significant amount of money, improve your level of cover, and ensure your policy still fits your life.
This guide will walk you through exactly why and how to conduct a thorough annual review of your private health cover.
Why Your PMI Policy Needs an Annual MOT
Letting your policy auto-renew without a check-up is a common but costly mistake. The private health cover you bought last year may no longer be the best or most cost-effective option for you today. Here are the core reasons why an annual review is essential.
- Rising Premiums: It's the one thing you can count on. Your premium will almost certainly increase at renewal. This isn't just a random price hike; it's driven by specific factors like your age and rising healthcare costs, which we'll explore in detail. A review helps you understand if this increase is fair and what your options are.
- Changes in Your Life: Have you moved house? Started a family? Changed jobs? Your PMI needs can change dramatically. The hospital list that was perfect in your old town might be useless in your new one. A review ensures your policy adapts with you.
- Market Competition: The UK private medical insurance market is highly competitive. Insurers are constantly updating their products, launching new benefits, and offering introductory discounts to attract new customers. Staying with one provider for years without shopping around could mean you're missing out on better deals.
- Policy Updates: Insurers can and do change their terms. The list of hospitals you can use might be altered, or new exclusions could be added to the small print. An annual check ensures you're not caught by surprise when you need to make a claim.
According to the latest NHS England statistics, the median waiting time for non-urgent, consultant-led treatment was around 14 weeks, with over 300,000 patients waiting more than a year. This stark reality continues to drive demand for private medical insurance in the UK, making it more important than ever to ensure your policy is fit for purpose.
Decoding Your Renewal Notice: What to Look For
Your renewal pack is the starting point for your review. It can seem dense, but it contains all the crucial information. Here’s what to zero in on:
- The New Premium: The most obvious change will be the price. Locate the new annual or monthly premium and compare it directly to what you paid last year.
- The Certificate of Insurance: This document summarises your level of cover. Check the core components:
- Out-patient limit: Is it still appropriate? Have your needs changed?
- Excess level: Is the amount you're willing to pay per claim still comfortable?
- Hospital list: What is the name of your hospital network?
- Notice of Changes: Insurers are required to inform you of any significant changes to your policy. This is often a separate leaflet or a highlighted section in the main booklet. Pay close attention to any amendments to benefits, exclusions, or hospital networks.
Don't just glance at the headline price. A small premium increase might mask a significant reduction in benefits, like the removal of a key local hospital from your list.
Key Area 1: Analysing Premium Increases
"Why has my premium gone up again?" It's the most common question we hear. The increase isn't arbitrary; it's a combination of three main factors.
| Factor | Description | Typical Impact on Premium |
|---|
| Age-Related Increase | As we get older, we are statistically more likely to claim. Insurers price this risk in, with premiums increasing at each birthday. The jumps often become steeper after ages 50, 60, and 70. | 3-5% per year |
| Medical Inflation | This is the rising cost of providing private healthcare. It includes new, expensive drugs, advances in diagnostic technology (like MRI scanners), and higher staffing and energy costs for hospitals. Industry analysts often place UK medical inflation between 8% and 12% annually. | 8-12% per year |
| Claims History | If you made a claim in the previous year, your insurer might apply an additional loading, which can affect your no-claims discount (NCD). | Varies significantly |
Real-Life Example: Sarah's Renewal
Sarah, a 45-year-old, saw her premium increase by 15% at renewal, from £80 per month to £92. Here's the likely breakdown:
- Ageing: +4% (£3.20)
- Medical Inflation: +10% (£8.00)
- Change in NCD: +1% (£0.80)
- Total Increase: +15% (£12.00)
By understanding why her premium has risen, Sarah is in a much better position to negotiate with her current insurer or compare quotes from others.
Key Area 2: Checking Your Hospital List
One of the most valuable benefits of private health cover is the ability to choose where you are treated. However, the list of hospitals available to you is not set in stone.
Insurers negotiate contracts with hospital groups (like Nuffield Health, Spire Healthcare, and Circle Health Group). These contracts can change annually. An insurer might:
- Add new hospitals to expand its network.
- Remove hospitals, perhaps due to cost disagreements.
- Re-categorise a hospital, moving it to a more expensive tier that may not be included in your plan.
What to do:
- Find the name of your hospital list on your policy documents (e.g., "Key," "Expert," "Extended").
- Use the insurer's online hospital finder tool to check the latest version of that list.
- Check for your local private hospital and any specific hospitals or clinics in London or other major cities you might want access to.
Moving house is a critical trigger for this check. If you move from Manchester to Bristol, a policy with a strong northern hospital network is of little use. An annual review allows you to realign your cover with your new geography.
Key Area 3: Reviewing Policy Terms & Exclusions
The small print matters. While core benefits rarely change, insurers frequently tweak the detailed terms and conditions.
Crucial Point: Acute vs. Chronic Conditions
It is vital to understand that standard private medical insurance in the UK is designed to cover acute conditions. An acute condition is a disease, illness, or injury that is likely to respond quickly to treatment and lead to a full recovery.
PMI does not cover chronic conditions. A chronic condition is one that continues indefinitely and has no known cure. It can be managed but not cured. Examples include diabetes, asthma, arthritis, and high blood pressure.
Furthermore, PMI will not cover pre-existing conditions—any illness or injury you had before your policy began. This is the single most important concept to grasp when considering switching providers.
Common Exclusions to Look For:
When you review your policy, check the list of general exclusions. These typically include:
- Pre-existing conditions
- Chronic conditions
- Emergency treatment (A&E visits)
- Cosmetic surgery (unless for reconstructive purposes after an accident)
- Normal pregnancy and childbirth
- Alcohol or drug abuse treatment
- Self-inflicted injuries
Check if any new clauses have been added or if existing ones have been rephrased.
The Big Question: Should You Switch or Stay?
After reviewing your premium, hospital list, and terms, you may be tempted to switch providers to get a better deal. This can be a smart move, but it requires careful consideration, particularly regarding your medical history.
The Benefits of Switching
- Cost Savings: A new insurer might offer a significantly lower premium for a comparable level of cover, especially if they have a new customer discount.
- Better Benefits: You might find a policy that includes valuable extras your current one lacks, such as enhanced mental health support or a higher out-patient limit.
- Improved Hospital Access: A different provider may have a hospital network that better suits your current location or preferences.
The Risks of Switching: Understanding Underwriting
This is the most critical part of the decision. When you switch, the new insurer will need to underwrite you. This means they will assess your medical history to decide what they will and won't cover. Your conditions that were covered by your old policy may now be excluded by the new one.
There are two main ways to switch your underwriting:
| Underwriting Type | How It Works | Best For... | Key Consideration |
|---|
| Moratorium (Mori) | You don't declare your full medical history. The new insurer automatically excludes any condition you've had symptoms of, or sought advice for, in the last 5 years. This exclusion can be lifted if you remain symptom- and treatment-free for that condition for 2 continuous years after the policy starts. | People who are young, in good health, and have had no medical issues in the last 5 years. | Any recent health issue, even a minor one, will be excluded for at least 2 years. |
| Continued Personal Medical Exclusions (CPME) | This is designed for people switching PMI. You complete a health declaration. The new insurer agrees to carry over the same exclusions from your old policy. Essentially, you maintain the same cover status. | People who have developed medical conditions while insured and want to keep them covered after switching. | Not all insurers offer CPME, and it's not available if you have a company policy. You must be switching from another PMI policy with no break in cover. |
Warning: If you switch on a 'Moratorium' basis and have recently had treatment for, say, knee pain, your new policy will not cover that knee for at least two years. If you had stayed with your original insurer, it would have remained covered.
This is where an expert PMI broker like WeCovr becomes invaluable. We can navigate the complexities of underwriting and advise you on the safest way to switch without losing important cover.
How to Conduct Your Annual PMI Review: A Step-by-Step Guide
Feeling overwhelmed? Don't be. Follow this simple process.
- Gather Your Documents (1-2 Weeks Before Renewal): Find your renewal letter, policy certificate, and the previous year's documents for comparison.
- Analyse the Premium: Note the percentage increase. Is it in line with the market average (age increase + medical inflation)? If it's over 20%, it's a red flag.
- Check Your Core Cover: Is your excess still affordable? Is your out-patient limit sufficient? A common way to reduce your premium is to increase your excess or slightly lower your out-patient cover.
- Scrutinise the Hospital List: Use the insurer's online tool to confirm your local facilities are still covered.
- Review Your Life Changes: Have your personal or financial circumstances changed? Does your policy still reflect your needs and budget?
- Explore Added-Value Benefits: Are you using the digital GP, wellness discounts, or mental health support lines? These have real monetary value.
- Contact an Independent Broker: This is the most crucial step. A specialist broker can do the heavy lifting for you.
The Role of a Specialist PMI Broker
Navigating the private medical insurance UK market alone can be a minefield. An independent broker works for you, not the insurance companies.
Why use a broker like WeCovr?
- Whole-of-Market Access: We compare policies and prices from all the leading UK insurers, including Aviva, Bupa, AXA Health, and Vitality, giving you a comprehensive view of your options.
- Expert Advice: We understand the nuances of underwriting, hospital lists, and policy wording. We can advise you on whether to stick or switch, and how to do it safely with CPME underwriting if needed.
- No Extra Cost: Our service is free to you. We are paid a commission by the insurer you choose, which is already built into the premium price, so you pay the same (or often less) than going direct.
- Hassle-Free Process: We handle the paperwork and applications, saving you time and effort. Our team can often find savings or better cover in a single phone call.
- High Customer Satisfaction: Our focus on clear, impartial advice has earned us high ratings on independent review websites.
As a WeCovr client, you also get complimentary access to our AI-powered nutrition app, CalorieHero, to help you manage your health goals. Furthermore, clients who purchase PMI or Life Insurance through us are eligible for exclusive discounts on other insurance products, such as home or travel cover.
Beyond the Core Policy: Wellness & Added-Value Benefits
In recent years, the best PMI providers have transformed their offerings from simple claims-paying services into holistic health and wellness partners. When reviewing your policy, don't overlook these valuable perks, which are often enhanced annually.
Common benefits to look for include:
- Digital GP: 24/7 access to a GP via phone or video call. This can save you weeks of waiting for an NHS appointment for minor queries or prescriptions.
- Mental Health Support: Most policies now include a set number of therapy sessions (e.g., CBT) or access to mental health helplines, often without needing a GP referral.
- Wellness Programmes: Providers like Vitality are famous for rewarding healthy behaviour. You can earn discounts on your premium, free cinema tickets, or coffee just for being active.
- Health and Fitness Discounts: Many insurers offer significant discounts on gym memberships, fitness trackers, and healthy food.
These benefits can add hundreds of pounds of real value to your policy each year. If your current policy is light on these extras, it might be another reason to consider switching to a more modern provider.
Frequently Asked Questions (FAQs)
Will my private health insurance premium always go up every year?
Yes, it is almost certain your premium will increase annually. This is due to two main factors: your age (insurers see age as an increased health risk) and medical inflation (the rising cost of new drugs, technology, and hospital care in the UK). A typical renewal increase is often between 10% and 15% before any claims are taken into account. An annual review helps you manage this increase.
Can I switch my PMI policy if I have developed a medical condition?
Yes, it is often possible, but it must be done very carefully. You should look for a new insurer that offers 'Continued Personal Medical Exclusions' (CPME) underwriting. This allows you to carry over your existing cover terms, ensuring the condition that developed under your old policy remains covered by your new one. Switching on a 'Moratorium' basis would cause you to lose cover for that condition. It's highly recommended to speak to an expert broker to manage this process.
What is the difference between an acute and a chronic condition?
This is a core principle of UK private medical insurance. An acute condition is a disease, illness or injury that is likely to respond quickly to treatment and return you to your previous state of health (e.g., a cataract, a hernia, or a joint replacement). PMI is designed to cover these. A chronic condition is one that has no known cure and requires long-term management (e.g., diabetes, asthma, arthritis). Standard PMI policies do not cover the treatment of chronic conditions.
Do I need to declare every single GP visit when applying for or switching PMI?
It depends on the type of underwriting. If you choose 'Full Medical Underwriting' (FMU) or are switching with 'Continued Personal Medical Exclusions' (CPME), you will need to complete a detailed health questionnaire. Honesty is crucial here, as non-disclosure can invalidate your policy. If you choose 'Moratorium' underwriting, you do not need to declare your history, but the policy will automatically exclude any condition for which you've had symptoms, medication or advice in the past five years.
Take Control of Your Health Cover Today
An annual health insurance review is your best tool for keeping costs down and ensuring your cover remains relevant. Don't let your renewal roll over without a proper check.
The market is complex, but you don't have to navigate it alone. Let the experts at WeCovr conduct a free, no-obligation market review for you. We'll compare the top UK providers and find the best private medical insurance solution for your health and your budget.
[Get Your Free, No-Obligation PMI Quote from WeCovr Today]