As an FCA-authorised expert broker that has helped arrange over 800,000 policies, WeCovr provides leading guidance on private medical insurance in the UK. This article explores anal fistula surgery, a common but distressing condition, and explains how PMI can provide a faster path to treatment and recovery.
Understand anal fistulas and how PMI supports faster surgical treatment
An anal fistula is a small, painful tunnel that develops between the end of the bowel and the skin near the anus. It's a condition that rarely heals on its own and almost always requires surgery. While the NHS provides excellent care, waiting lists for specialist consultations and procedures can be lengthy, causing prolonged discomfort and anxiety.
This is where private medical insurance (PMI) becomes a vital tool. By investing in a private health cover plan, you can bypass long waiting times, gain rapid access to specialist colorectal surgeons, and receive treatment in a comfortable private hospital at a time that suits you.
This guide will walk you through everything you need to know about anal fistulas, the surgical options available, and how a PMI policy can transform your healthcare journey from a long wait into a swift resolution.
What is an Anal Fistula? A Closer Look
To understand the solution, we first need to understand the problem. An anal fistula is often the unwelcome sequel to a previous, and often very painful, anal abscess.
- The Cause: An abscess is a collection of pus. When small glands just inside the anus get blocked and infected, they can form an abscess. If this abscess doesn't heal completely after it drains, it can create a persistent channel or tunnel. This tunnel is the fistula.
- The Structure: Think of it as a tiny pipeline connecting the inside of your anal canal to an opening on the skin outside. This external opening might look like a small hole or boil.
While most fistulas (around 90%) are caused by an abscess, they can also be linked to other conditions, such as:
- Crohn's disease
- Diverticulitis
- Hidradenitis suppurativa (a skin condition)
- Previous surgery or injury in the area
Common Symptoms of an Anal Fistula:
If you have an anal fistula, you will likely experience persistent and uncomfortable symptoms. It's not a condition you can easily ignore.
- Constant or throbbing pain, which may be worse when you sit down, move, or have a bowel movement.
- Skin irritation around the anus, including swelling, redness, and tenderness.
- Discharge of pus or blood from the opening near the anus. You might notice this on your underwear.
- A high temperature (fever) if the fistula leads to an abscess.
- In some cases, difficulty controlling bowel movements (bowel incontinence), though this is less common.
Because these symptoms are persistent and can significantly impact your quality of life, seeking prompt medical advice is essential.
The Anal Fistula Patient Journey in the UK: NHS vs. Private Care
Your experience in getting an anal fistula treated can vary dramatically depending on whether you use the NHS or have private medical insurance. The main difference? Time.
The NHS Pathway
The National Health Service provides fistula surgery to everyone who needs it, free at the point of use. However, the system is under immense pressure, and non-urgent, "benign" conditions like anal fistulas often involve a multi-stage wait.
- GP Appointment: Your journey begins with your GP. They will examine you and, if they suspect a fistula, refer you to a hospital specialist (a colorectal surgeon).
- Waiting for a Specialist Consultation: This is the first significant wait. According to NHS England data, the median wait time from referral to treatment for colorectal surgery was 18.2 weeks in April 2024. However, this is just the median; many patients wait much longer, sometimes over a year, just for their first hospital appointment.
- Waiting for Diagnostics: Once you see the specialist, they will likely need to confirm the fistula's path with an MRI scan or an endoanal ultrasound. This adds another waiting period.
- Waiting for Surgery: After your diagnosis is confirmed and you are placed on the surgical list, the final wait begins. You are now officially on the waiting list for treatment.
This entire process, from your first GP visit to the day of your surgery, can easily stretch over many months, during which you continue to live with the pain and discomfort of the fistula.
The Private Pathway with PMI
Private medical insurance is designed to work alongside the NHS, offering a faster alternative for eligible conditions. Here's how the journey looks with PMI:
- GP Appointment: The journey still starts with your GP. You'll need an open referral letter from them to give to your insurer.
- Contact Your Insurer: You call your PMI provider, explain the situation, and provide the referral. They will pre-authorise your claim, often on the same day.
- Fast-Track Specialist Consultation: Your insurer will provide a list of approved colorectal surgeons and private hospitals. You can often secure an appointment within a matter of days.
- Rapid Diagnostics: If the specialist needs an MRI, it can typically be arranged within a week at a private scanning centre.
- Prompt Surgery: Once the diagnosis is confirmed, your surgery can be scheduled in a private hospital very quickly, often within two to four weeks.
The benefits extend beyond just speed. With private care, you also get:
- Choice of surgeon and hospital.
- A private, en-suite room.
- More flexible scheduling for appointments and surgery.
- Enhanced comfort and amenities during your hospital stay.
| Feature | NHS Pathway | Private Pathway (with PMI) |
|---|
| Initial GP to Specialist Wait | Months (Median >18 weeks) | Days to 1-2 weeks |
| Diagnostic Scan Wait | Weeks to months | Days |
| Wait for Surgery | Months to over a year | 2-4 weeks |
| Choice of Surgeon/Hospital | Limited to your local NHS Trust | Extensive choice from insurer's list |
| Hospital Accommodation | Ward with multiple beds | Private, en-suite room |
| Scheduling Flexibility | Inflexible, set by the hospital | High, scheduled around your availability |
Anal Fistula Surgery: What are the Main Surgical Options?
The goal of anal fistula surgery is twofold: to completely get rid of the fistula tunnel while simultaneously protecting the anal sphincter muscles. These muscles are crucial for controlling your bowels, so preserving their function is a top priority for any surgeon.
The type of surgery you have will depend on the fistula's path – specifically, whether it passes through a significant portion of your sphincter muscles.
1. Fistulotomy
- What it is: This is the most common and simplest type of fistula surgery, with a success rate of around 95%. The surgeon cuts along the entire length of the fistula tunnel, laying it open. This allows the tract to heal from the bottom up as a flat scar rather than a tunnel.
- Best for: Simple, "low" fistulas that do not pass through much of the sphincter muscle.
- Recovery: The wound is left open to heal naturally, which can take several weeks. You'll need to keep it clean with regular washing or sitz baths.
2. Seton Procedures
- What it is: A Seton is a piece of surgical thread that is passed through the fistula tract and tied in a loop. It has two main purposes. A "draining Seton" is left in place for several weeks to allow all the pus and inflammation to drain away, preventing abscesses. A "cutting Seton" is gradually tightened over multiple appointments to slowly cut through the fistula and muscle, allowing it to heal as it cuts, which minimises the risk of incontinence.
- Best for: Complex or "high" fistulas that pass through a significant amount of the sphincter muscle, or for patients with Crohn's disease.
- Recovery: You can live a normal life with a Seton in place, though it requires careful hygiene. The process can take several months if a cutting Seton is used.
3. LIFT (Ligation of the Intersphincteric Fistula Tract) Procedure
- What it is: A more modern, sphincter-sparing technique. The surgeon makes an incision in the skin between the internal and external sphincter muscles to access the fistula tract. They then tie off (ligate) the tract at both ends and remove it, without cutting the sphincter muscles themselves.
- Best for: Complex fistulas where a fistulotomy would be too risky for the sphincter muscles.
- Recovery: Generally faster than a Seton procedure, but success rates can be slightly lower than a fistulotomy.
4. VAAFT (Video-Assisted Anal Fistula Treatment)
- What it is: A minimally invasive procedure. A tiny camera (endoscope) is guided through the fistula tract to see its full path. The surgeon then uses an electrode to destroy the inner lining of the fistula and seals the internal opening with a staple or stitch.
- Best for: Complex fistulas. It's a great option for visualising the entire tract.
- Recovery: Pain is usually minimal, and recovery is very quick as there is no large external wound.
| Surgical Procedure | Best For | Involves Cutting Muscle? | General Success Rate |
|---|
| Fistulotomy | Simple, low fistulas | Yes, a small amount | 90-95% |
| Seton Procedure | Complex, high fistulas | No (draining) or gradually (cutting) | 80%+ |
| LIFT Procedure | Complex fistulas | No (sphincter-sparing) | 70-80% |
| VAAFT Procedure | Complex fistulas | No (sphincter-sparing) | 70-80% |
How Private Medical Insurance (PMI) Covers Anal Fistula Treatment
Understanding how private medical insurance UK policies work is key to making the most of them. The most important rule to remember is this:
Critical Point: Pre-existing and Chronic Conditions
Standard UK private medical insurance is designed to cover acute conditions that begin after your policy starts. It does not cover pre-existing conditions (illnesses you already have or have had symptoms of) or chronic conditions (long-term illnesses that cannot be cured, like Crohn's disease).
If you have symptoms of an anal fistula before you take out a PMI policy, it will be considered a pre-existing condition and will be excluded from cover.
How Underwriting Affects Your Cover
When you buy a policy, the insurer uses underwriting to decide what they will and won't cover.
- Moratorium Underwriting: This is the most common type. The policy automatically excludes any condition you've had symptoms of, or received treatment for, in the 5 years before your policy start date. However, if you then go for a set period (usually 2 years) without any symptoms, treatment, or advice for that condition, the insurer may reinstate cover for it.
- Full Medical Underwriting (FMU): You complete a detailed health questionnaire. The insurer reviews your medical history and lists specific exclusions from the start. It’s more transparent but means pre-existing conditions are permanently excluded.
An expert PMI broker like WeCovr can help you navigate these options to find the most suitable underwriting method for your circumstances.
The Claims Process for a New Fistula
If you develop an anal fistula after your policy is active, the process is smooth and straightforward:
- Get a GP Referral: Visit your GP to discuss your symptoms and get a referral letter.
- Call Your Insurer: Contact your PMI provider's claims line to get pre-authorisation for your treatment.
- Authorisation Granted: They will confirm your cover is active and that the condition is eligible. They will provide an authorisation code and details of approved specialists.
- Book Your Appointments: You can then book your consultation, diagnostic scans, and surgery.
- Direct Settlement: The insurer handles the bills directly with the hospital and specialists. You only need to pay the excess you agreed to when you bought the policy.
Choosing the Best PMI Provider for Surgical Cover in the UK
Not all private health cover policies are created equal. When your main concern is access to fast, high-quality surgical treatment, here are the key features to look for:
- Comprehensive Hospital List: Does the policy give you access to a wide range of high-quality private hospitals, including those near your home and work? Some cheaper policies use restricted hospital lists.
- Full Outpatient Cover: To get from symptoms to surgery, you need consultations and diagnostics. These fall under outpatient cover. A policy with low outpatient limits (e.g., £500) might not cover the full cost of a specialist consultation and an MRI scan. Aim for a policy with at least £1,000 in outpatient cover, or ideally, a 'full cover' option.
- Choice of Excess: The excess is the amount you contribute towards a claim. A higher excess (£500 or £1,000) will significantly lower your monthly premium. A lower excess (£100 or £250) means you pay more per month but less when you claim.
- Insurer Reputation: Look for the best PMI provider with a strong track record for customer service and fast claims processing. Reading reviews and getting advice from a broker can be invaluable.
Here is a simplified overview of what some of the UK's leading insurers offer:
| Provider | Key Strengths for Surgical Cover | Potential Added Benefits |
|---|
| Aviva | Extensive hospital list, strong core cover, often competitively priced. | Good digital GP services, mental health support. |
| Axa Health | Flexible policy options, strong focus on clinical support pathways. | Access to dedicated nurses, proactive health support. |
| Bupa | The UK's best-known health insurer, direct access to some services. | Large network of Bupa-owned facilities, wellness support. |
| Vitality | Unique model rewarding healthy living with lower premiums. | Discounts on gym memberships, Apple Watch, and more. |
Comparing these providers and their dozens of policy combinations can be complex. This is where using a PMI broker is so valuable. WeCovr's experts can compare the entire market for you, explain the small print, and find a policy that perfectly matches your needs and budget, all at no cost to you.
Life After Anal Fistula Surgery: Recovery and Wellness Tips
Your recovery will depend on the type of surgery you had, but some universal principles apply. Following your surgeon's advice is crucial for a smooth and successful outcome.
Immediate Post-Op Care
- Pain Management: You will be prescribed painkillers. Take them regularly for the first few days to stay ahead of the pain.
- Wound Care: The key is to keep the area clean to prevent infection. Your nurse will advise you on how to do this. Gentle showers are often recommended. Many people find "sitz baths" (sitting in a shallow bath of warm, salty water) very soothing and helpful for cleaning the area, especially after a bowel movement.
- Dressings: You may have a pad or dressing in your underwear to absorb any discharge. Change this regularly.
Diet and Hydration
This is one of the most important aspects of your recovery. The goal is to keep your stools soft and easy to pass to avoid straining the surgical site.
- Fibre is Your Friend: Eat a diet rich in fibre. Good sources include fruits (pears, berries, apples), vegetables (broccoli, carrots, greens), whole grains (oats, brown rice, wholewheat bread), and legumes (beans, lentils).
- Hydrate, Hydrate, Hydrate: Drink plenty of water throughout the day (at least 2 litres) to help the fibre do its job and soften your stool.
- Stool Softeners: Your doctor may prescribe a gentle laxative or stool softener for the first week or two.
As a WeCovr client, you get complimentary access to CalorieHero, our AI-powered calorie and nutrition tracking app. This can be an excellent tool to help you manage a high-fibre diet during your recovery.
Activity and Lifestyle
- Get Moving (Gently): Avoid strenuous exercise, heavy lifting, and sports for a few weeks. However, gentle walking is encouraged as it promotes blood flow and healing.
- Avoid Prolonged Sitting: Try not to sit in one position for too long. If you have a desk job, get up and walk around every 30-60 minutes. Some people find a "doughnut" cushion helpful, but check with your surgeon first.
- Returning to Work: This depends on your job and surgery type. For a desk job after a simple fistulotomy, you might be back in 1-2 weeks. For a more physical job or complex surgery, it could be 4-6 weeks.
The Cost of Private Anal Fistula Surgery Without Insurance
To fully appreciate the value of private medical insurance, it's useful to see the costs you would face if you paid for the treatment yourself (self-pay).
Private healthcare costs in the UK can vary based on the surgeon, hospital, and city. Here is a typical breakdown:
| Service | Estimated Self-Pay Cost (UK) |
|---|
| Initial Colorectal Surgeon Consultation | £250 - £350 |
| Pelvic MRI Scan | £700 - £1,200 |
| Follow-up Consultation | £150 - £250 |
| Fistulotomy Surgery (Package Price) | £3,500 - £5,000 |
| Seton Procedure Surgery (Package Price) | £4,000 - £6,500+ |
| Total Estimated Cost | £4,600 - £8,300+ |
Note: Package prices usually include surgeon's fees, anaesthetist's fees, hospital costs, and one follow-up appointment. Initial consultations and diagnostics are typically extra.
Faced with these figures, a monthly PMI premium of £40-£80 seems a very sound financial decision, providing peace of mind and protection against unexpected health issues. What's more, if you purchase PMI or life insurance through WeCovr, you can often benefit from discounts on other types of cover, such as home or travel insurance.
Frequently Asked Questions (FAQs)
Will private medical insurance cover an anal fistula I already have?
Generally, no. Standard private medical insurance in the UK does not cover pre-existing conditions. An anal fistula, or symptoms of one, that you had before your policy started would be excluded from cover. PMI is designed for new, acute conditions that arise after you join.
How quickly can I get fistula surgery with private medical insurance?
The speed is a key benefit of PMI. Once you have a GP referral, you can often see a private specialist within a week. Diagnostic scans like an MRI can be done within days, and the surgery itself is typically scheduled within two to four weeks, a significant reduction compared to potentially long NHS waiting times.
Can I choose my surgeon and hospital with a PMI policy?
Yes, absolutely. One of the major advantages of private health cover is choice. Your insurer will provide a list of approved specialists and private hospitals that are covered under your policy, allowing you to choose the consultant and facility that you prefer.
What is the most important feature to look for in a PMI policy for surgery?
While a comprehensive hospital list is vital, strong outpatient cover is arguably the most important feature for a surgical pathway. Your initial consultations with the specialist and any diagnostic scans (like an MRI) are covered under the outpatient benefit. Insufficient outpatient cover could mean you have to pay for these crucial pre-op steps yourself.
Take the Next Step Towards Faster Treatment
Living with an anal fistula is draining, both physically and emotionally. The uncertainty of long waiting lists only adds to the stress. Private medical insurance offers a clear, fast, and comfortable alternative.
At WeCovr, our expert advisors are here to demystify the world of private health insurance. We'll listen to your needs, compare policies from across the market, and provide a personalised recommendation to ensure you get the right cover at the best price. Our advice is independent, and our service is completely free.
Ready to protect your health and gain peace of mind? Get your free, no-obligation quote from WeCovr today.